Salesforce Managed Services

You need Salesforce managed services when user adoption is declining, when you require ongoing technical expertise without hiring full-time staff, or when your system needs continue evolving beyond initial implementation. Organizations typically engage managed services after go-live to maintain system performance, handle administration tasks, build custom functionality, or integrate new business applications. Managed services make sense when you need Salesforce consultants, developers, or administrators on demand rather than maintaining internal headcount for fluctuating workload.

Yes, we provide Salesforce managed services regardless of who implemented your system. As Salesforce Consulting Partners, we work with clients after implementation by other firms when they're not receiving ongoing support or when their original implementation team isn't available for continued work. We can take over any Salesforce environment, assess current configuration and integrations, and provide ongoing administration, development, and optimization. Our managed services work with Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Financial Services, and custom Salesforce implementations.

Managed services provide expertise breadth, cost flexibility, and avoid recruitment overhead. Instead of hiring a full-time Salesforce administrator with salary and benefits, you access administrators, developers, and solution architects as needed. You gain technical depth for complex development work, system integrations, and architecture decisions without maintaining permanent headcount. Managed services eliminate recruiting costs, avoid hiring risk, and provide flexibility to scale resources up or down as your Salesforce environment demands change throughout the year.

Salesforce managed services include system administration, custom development, integration management, user training, and performance optimization. We handle user management, workflow automation, security configuration, and daily administration tasks. Our team builds custom functionality using Apex development and Lightning web components, maintains API integrations, and optimizes existing configurations. We work on your current Salesforce org, components, and integrations. Significant new implementations or major integration projects may be scoped separately based on complexity, then we continue managing them through ongoing managed services.

Yes, our Salesforce managed services cover both administration and development. We handle system administration including user management, security settings, and workflow automation. Our Salesforce developers build custom objects, create Lightning components, write Apex code, and develop integrations connecting your Salesforce environment with other business systems. This breadth lets you access both day-to-day administrative support and technical development expertise without hiring separate Salesforce administrators and Salesforce developers. You get the right resource for each task, whether routine administration or complex custom development.

Yes, managed services improve user adoption by ensuring Salesforce works properly and addressing user issues promptly. When users encounter problems without support, they create workarounds outside the system. Managed services provide ongoing optimization, troubleshoot issues quickly, and train users on functionality relevant to their roles. A well-maintained Salesforce environment that responds to user needs encourages teams to actually use the platform for daily operations rather than working around it with spreadsheets or manual processes that undermine your CRM investment.

Yes, managed services scale with your business needs and Salesforce environment. As you add users, implement new functionality, or expand into additional Salesforce clouds, we adjust resources accordingly. Clients can increase monthly hours or add team members to handle growing administration and development requirements. Scaling simply requires conversation and advance notice so we can staff appropriately. This flexibility lets your Salesforce support grow with your business goals without the lengthy process of recruiting and hiring additional internal resources.